Approximate date of posting August 8, 2018
Position: Library Services Intern
Eligibility Enrolled in a bachelor’s degree program. Coursework in business or marketing is preferred
Location: Chicago, Illinois
Company/Organization Morningstar Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. The group’s product management, product development, and service teams collaborate with our Client Solutions group to help provide clients with relevant products and bundled solutions.
Schedule/Hours approximately 20 hours per week during the school year and full-time hours during the summer.
Time Frame Academic Year
Compensation: Paid (assumed)
Description:. Morningstar’s Library Services team seeks an enthusiastic, organized, and collaborative Intern to assist with projects, direct mail campaigns, and account management related to our online database, Morningstar Investment Research Center. The role will also include working with our Morningstar.com team to assist in retention of current clients.
Assist with onboarding new clients by activating their subscriptions, executing direct mail and email programs, and maintaining accurate archives
+ Coordinate account updates and manage administration of renewals
+ Assist with production of monthly client newsletter, including writing content pieces
+ Correspond with all clients via email and phone
+ Assist in troubleshooting technical issues and addressing product questions
+ Assemble monthly usage statistics for our largest clients
+ Manage various special projects, that range from account management to marketing
+Email and call campaigns to retain current Premium members to Morningstar.com