2018 Library Public Services Intern

Approximate date of posting August 29, 2018

Position: 5 positions for Library Public Services Intern

  • Eligibility Bachelor’s degree required
  • This candidate should be in pursuit of a master’s degree in library and information science.
  • Some course work in Library and Information Science graduate program

Location: Philadelphia, Pennsylvania

Company/Organization  University of Pennsylvania: Van Pelt Dietrich Library Center Public Services Department

Schedule/Hours  20 hours per week comprised of shifts as noted below:

  • Monday-Friday 9:00 am-2:00 pm
  • Monday-Friday 12:00-5:00 pm
  • Monday-Friday 4:00-9:00
  • Sunday 12:00-5:00 pm
  • Sunday 4:00-9:00 pm

Time Frame Academic Year

Compensation: $15.00/hour

Source: Elizabeth V Martin, PHR, SHRM-CP, MSOD

Coordinator Library Human Resources martinev@upenn.edu (215) 898-8109

Description he Van Pelt Dietrich Library Center Public Services Department is seeking an enthusiastic candidate looking for an experience that varies with every changing day. This candidate should be in pursuit of a master’s degree in library and information science.

The successful candidate in this position will work on various access services, public services and technical services tasks including but not limited to:

  • Creating library and resource guides
  • Some assessment and public services based projects
  • Some opportunities for library literacy instruction
  • Some opportunities for community outreach
  • Serials verification and claiming
  • Other tasks as needed

Weekly, this candidate will provide in-person assistance at the Van Pelt-Dietrich Library Center Information Services Desk. These job responsibilities include, but are not limited the following tasks:

  • Evaluating and answering minor research questions
  • Referring major/in-depth research questions to a subject specialist librarian
  • Assisting patrons with consultation scheduling and directory technology
  • Assist patrons with finding materials in the library stacks
  • Providing directional assistance to library patrons
  • Answering queries from library patrons in-person and on the phone
  • Providing excellent customer services

Additional Details:

The Public Services Intern will be trained to help library patrons with locating books, articles, and other citations, booking group study rooms, using library technology, and with referrals to other library services and staff.

Basic training in using library databases will enable a successful candidate working in this position to provide expert service to patrons of the Van Pelt Dietrich Library Center as well as develop their own research expertise.

How to Apply:  please submit a resume and cover letter including information about your schedule availability:
DaVonne Armstrong
davonne@upenn.edu
Please write “Library Public Services Internship” in the subject line.

Deadline: ASAP

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